ANNEX C

SCHEDULE 411

Operator  084 NGCS Calls

1.	Definitions

1.1	In this Schedule, a reference to a paragraph or Appendix unless stated otherwise, is to a paragraph or Appendix of this Schedule. Words and expressions have the meaning given in Annex D, except as shown below:

“Operator 084 NGCS Call”	a Call  made by a Calling Party dialling a telephone number commencing with digits 0845, 0843 or 0844 2 through 0844 9 followed by the remainder of an Operator Service Provider’s number (which sets up the Call to the Operator Service Provider).

2.	Description of Service

2.1	Subject to the provisions of this Schedule, the Operator shall convey Operator 084 NGCS Calls handed over from the BT System to the appropriate terminal apparatus nominated by the Operator Service Provider or by the Operator where the terminal apparatus is connected to the Operator System, or to the BT System or a Third Party Operator’s system where the terminal equipment is connected to that System or system.

2.2	Operator 084 NGCS Calls shall be included in the Traffic Forecast in accordance with Annex A.

2.3	The Parties shall agree in advance all necessary technical requirements, including Call set-up and clear down sequences, for the conveyance of Calls pursuant to this Schedule. The Parties shall convey such Calls in accordance with the agreed technical requirements, and shall not make any changes thereto unless otherwise agreed by the Parties

2.4	The Operator shall convey Operator 084 NGCS Calls handed over from the BT System during those periods of time and at the same standard and quality of service as the Operator conveys similar Calls.

2.5	Each Party shall correct faults which occur in its System which affect the conveyance of Operator 084 NGCS Calls in accordance with such Party’s normal engineering practices. For the avoidance of doubt, neither Party warrants that its System is, or will be, free from faults.

2.6	Where there are abnormally high volumes of Operator 084 NGCS Calls that the Operator System cannot convey, BT may apply network management controls in the BT System or the Operator may apply network management controls in the Operator System.

2.7	International Calls are not conveyed under this Schedule.

2.8 	For the avoidance of doubt, Calls commencing with the codes 0844 0 or 0844 1 are not conveyed under this Schedule.

2.9	The BT System shall generate and convey full CLI as requested by the Operator System.

2.10	Each Party shall take all reasonable endeavours to agree adequate safeguards to prevent and detect the Artificial Inflation of Traffic (AIT) or fraud in connection with Calls made pursuant to this Schedule, and the Parties shall co-operate to deal appropriately with any AIT, fraud or potential AIT or fraud identified.

3.	Routing

3.1	The conveyance of Operator 084 NGCS Calls shall be in accordance with the routing principles specified in Annex A. For the avoidance of doubt, Operator 084 NGCS Calls that are unmetered to the Calling Party shall be routed in accordance with the BT routing rules then current.

3.2	Operator 084 NGCS Calls handed over to the Operator shall be handed over at an Operator Switch Connection which is as near as reasonably practicable to the geographical location from which the Call was initially made or as otherwise may be agreed in writing by the Parties.

4.	Charging

4.1	For the conveyance of each Operator 084 NGCS Call by the Operator, BT shall pay the Operator a charge calculated in accordance with the rate for such a Call specified from time to time in the Carrier Price List.

5.	Commencement

5.1	The Operator shall convey Operator 084 NGCS Calls handed over from the BT System commencing on a date to be agreed in writing by the Parties.

APPENDIX 411.1

The Number Ranges to which this Schedule applies are set out below:

Number Range