ANNEX C

SCHEDULE 240

BT Routed NGCS Overflow Calls

1.	Definitions

1.1	In this Schedule, a reference to a paragraph or Appendix unless stated otherwise, is to a paragraph or Appendix of this Schedule. Words and expressions have the meaning given in Annex D, except as shown below:

“ BT Routed NGCS Overflow Call”	an NGCS Call to an Operator NGCS Service Provider number that cannot complete on the primary connection into the Operator NGCS Service Provider and then overflows such that it is handed over from the Operator System to the BT System using a Routed NGCS Intermediate Routing Number for termination by a BT NGCS Service Provider;
 
“Routed NGCS Intermediate 
Routing Number”	the network routing number in the format 0899xxxxxx notified by BT to the Operator in writing which indicates the destination BT NGCS Service Provider for each BT Routed NGCS Overflow Call.

2.	Description of Service

2.1	Subject to the provisions of this Schedule, BT shall convey BT Routed NGCS Overflow Calls received from the Operator System to the appropriate terminal apparatus nominated by the BT NGCS Service Provider or by BT where the terminal apparatus is connected to the BT System, provided that: 

2.1.1	the Routed NGCS Intermediate Routing Number has been assigned by Ofcom to BT and notified by BT to the Operator in writing;

2.1.2	BT has implemented the necessary Routed NGCS Intermediate Routing Number databuild work at the relevant BT Exchanges;

2.1.3	the Operator has implemented the relevant Routed NGCS Intermediate Routing Number databuild work at the relevant Operator Exchanges.

2.2	BT Routed NGCS Overflow Calls shall be included in the Traffic Forecast in accordance with Annex A.

2.3	BT shall have no obligation to convey BT Routed NGCS Overflow Calls handed over from the Operator System intended for a BT NGCS Service Provider if BT has suspended service to that BT NGCS Service Provider or terminated his contract.

2.4	International Calls, Transfer Charge Calls, BT 087 NGCS Calls, Calls commencing with the codes 0871 0 or 0871 1, BT 084 NGCS Calls, Calls commencing with the codes 0844 0 or 0844 1, BT 080 Free Phone NGCS Calls, , and BT 09 NGCS Calls are not conveyed pursuant to this Schedule.

2.5	For the avoidance of doubt 118 Directory Enquiry (DQ) Service Calls are not conveyed under this Schedule.

2.6	The Parties shall agree in advance all necessary technical requirements, including Call set-up and cleardown sequences, for the conveyance of Calls pursuant to this Schedule.

2.7	BT shall convey BT Routed NGCS Overflow Calls during those periods of time and at the same standard and quality of service as BT conveys similar Calls.

2.8	Each Party shall correct faults which occur in its System which affect the conveyance of BT Routed NGCS Overflow Calls in accordance with such Party’s normal engineering practices. For the avoidance of doubt, neither Party warrants that its System is, or will be, free from faults.

2.9	If there are abnormally high volumes of BT Routed NGCS Overflow Calls that the BT System cannot convey, the Operator may apply network management controls in the Operator System or BT may apply network management controls in the BT System.

2.10	The Operator System shall convey full CLI as requested by the BT System.

3.	Planning and Operations

3.1	The conveyance of BT Routed NGCS Overflow Calls shall be in accordance with the principles specified in Annex A for Operator to BT NGCS Calls.

3.2	BT Routed NGCS Overflow Calls handed over to BT by the Operator shall be handed over at a BT Switch Connection located at a BT DMSU which is as near as reasonably practicable to the geographical location from which the Call was initially made or as otherwise may be agreed in writing by the Parties. 

4.	Charging

4.1	For the conveyance of each BT Routed NGCS Overflow Call by BT, the Operator shall pay BT a charge calculated in accordance with the rate for such a Call specified from time to time in the Carrier Price List.

4.2	For the avoidance of doubt BT may return, or allow the return of, the following tones;

	Ring;
	Engaged;
	Number Unobtainable; or
	Equipment Engaged;

	or messages limited to direct replacements for those tones provided that any message contains no form of information identifying BT without first sending an Answer Signal.  Before sending, or allowing the return of, any other form of message BT shall return to the Operator an Address Complete Message and an Answer Signal.

4.3	Billing Information shall separately identify BT Routed NGCS Overflow Calls.

5.	Commencement

5.1	BT shall convey BT Routed NGCS Overflow Calls commencing on the date to be agreed in writing by the Parties.