ANNEX C

SCHEDULE 110

BT 080 Free Phone Calls

1.	Definitions

1.1	In this Schedule, a reference to a paragraph or Appendix unless stated otherwise, is to a paragraph or Appendix of this Schedule. Words and expressions have the meaning given in Annex D, except as shown below:

“BT 080 Free Phone Service Provider”	a person who has contracted with BT for the delivery of Calls using telephone numbers commencing with the digits 0800 or 0808. The expression shall also include BT in respect of such telephone numbers if BT has published those numbers as being available to call BT itself in respect of certain BT services;

“BT 080 Free Phone Call”	a Call made by a Calling Party dialling 0800 or 0808 followed by a BT Free Phone Service Provider’s number (which sets up the Call to the BT Free Phone Service Provider) and which if made by a BT Customer on the BT System would be free of charge and paid for by the BT Free Phone Service Provider;

“Operator Free Phone 0800 BT 
CHARGECARD Access Call”	a Call made by a Calling Party on a Network Termination Point directly connected to the Operator System dialling 0800 144 144 to access the BT CHARGECARD™ service.

2.	Description of Service

2.1	Subject to the provisions of this Schedule, BT shall convey BT 080 Free Phone Calls handed over from the Operator System to the appropriate terminal apparatus nominated by the BT 080 Free Phone Service Provider or by BT if the terminal apparatus is connected to the BT System, or to the Operator System or a Third Party Operator’s system if the terminal apparatus is connected to that System or system.

2.2	BT 080 Free Phone Calls shall be included in the Traffic Forecast in accordance with Annex A.

2.3	The Parties shall agree in advance all necessary technical requirements, including Call set-up and cleardown sequences, for the conveyance of Calls pursuant to this Schedule.

2.4	The Operator shall ensure that its promotional material will not undermine the public perception that BT 080 Free Phone Calls are free to BT Customers.

2.5	BT shall convey BT 080 Free Phone Calls handed over from the Operator System during those periods of time and at the same standard and quality of service as BT conveys similar Calls.

2.6	Each Party shall correct faults which occur in its System which affect the conveyance of BT 080 Free Phone Calls in accordance with such Party’s normal engineering practices. For the avoidance of doubt, neither Party warrants that its System is, or will be, free from faults.

2.7	If there are abnormally high volumes of BT 080 Free Phone Calls that the BT System cannot convey, the Operator may apply network management controls in the Operator System or BT may apply network management controls in the BT System.

2.8	International Calls and Operator Free Phone 0800 BT CHARGECARD Access Calls are not conveyed pursuant to this Schedule.

2.9	If Operator Customers by means of a BT 080 Free Phone Call order a Call via INMARSAT or order a BT Telemessage and BT provides such a Call or service, then the Operator shall pay to BT the appropriate charges specified from time to time in the BT Retail Price List.

3.	Routing

3.1	The conveyance of BT 080 Free Phone Calls shall be in accordance with the routing principles specified in Annex A.

3.2	BT 080 Free Phone Calls handed over to BT by the Operator shall be handed over at a BT Switch Connection located at a BT DMSU which is as near as reasonably practicable to the geographical location from which the Call was initially made or as otherwise may be agreed in writing by the Parties.

4.	Charging

4.1	For the conveyance of each BT 080 Free Phone Call by the Operator, BT shall pay the Operator a charge calculated in accordance with the rate for such a Call specified from time to time in the Carrier Price List.