ANNEX C

SCHEDULE 395

Operator Groomed IP Network Calls and Operator Groomed Non-Geographic Calls (excluding Operator Premium Rate Calls) at BT DMSUs
(within the same Operator-allocated Number Block)

1.	Definitions

1.1	In this Schedule, a reference to a paragraph or Appendix unless stated otherwise, is to a paragraph or Appendix of this Schedule. Words and expressions have the meaning given in Annex D, except as shown below:

“Operator 080 Free Phone Call”	a Call made by a Calling Party dialling the appropriate Number Range followed by an Operator 080 Free Phone Service Provider’s number which sets up the Call to the Operator 080 Free Phone Service Provider, and which if such a Call were made by an Operator Customer on the Operator System would be free of charge and paid for by the Operator 080 Free Phone Service Provider;	
“Operator 080 Free Phone Service Provider”	a person who has contracted with the Operator for delivery of Operator 080 Free Phone Calls. The expression shall also include the Operator in respect of such telephone numbers if the Operator has published those numbers as being available to call the Operator itself in respect of certain Operator services;	
		
“Operator 0845 Call”	a Call made by a Calling Party dialling the appropriate Number Range followed by an Operator 0845 Service Provider’s number (which sets up a Call to the Operator 0845 Service Provider); 	
“Operator 0845 Service Provider”	a person who has contracted with the Operator for delivery of Operator 0845 Calls. The expression shall also include the Operator in respect of such telephone numbers if the Operator has published those numbers as being available to call the Operator itself in respect of certain Operator services;
	
“Operator 0870 Call”	a Call made by a Calling Party dialling the appropriate Number Range followed by an Operator 0870 Service Provider’s number which sets up the Call to the Operator 0870 Service Provider;  
	
“Operator 0870 Service Provider”	a person who has contracted with the Operator for the delivery of Operator 0870 Calls. The expression shall also include the Operator in respect of such telephone numbers if the Operator has published those numbers as being available to call the Operator itself in respect of certain Operator services;	
		
2.	Description of Service

2.1	Subject to the provisions of this Schedule, the Operator shall convey

2.1.1	Operator Groomed IP Network Calls initiated on the BT System and handed over from the BT System at a BT Gateway to the Operator System at an Operator Groomed IP Network Gateway to the appropriate terminal apparatus nominated by the Operator Groomed IP Network Service Provider, being terminal apparatus directly connected to the Operator System; and

2.1.2	Operator Groomed Non-Geographic Calls handed over from the BT System at a BT Gateway to the appropriate terminal apparatus nominated by the Operator Groomed Non-Geographic Service Provider or by the Operator if the terminal apparatus is connected to the Operator System, or to the BT System or a Third Party Operator’s system if the terminal apparatus is connected to that System or system;

where Operator Groomed IP Network Calls and Operator Groomed Non-Geographic Calls are contained within the same Operator Groomed IP Network Number Block.

2.2	BT shall prefix Operator Groomed IP Network Calls and Operator Groomed Non-Geographic Calls by an Operator Service Access Code prior to handing over such Calls to the Operator System. For the avoidance of doubt, a different Operator Service Access Code is required for Operator Groomed Non-Geographic Calls to that used for Operator Groomed IP Network Calls.

2.3	Operator Groomed IP Network Calls and Operator Groomed Non-Geographic Calls shall be included in the Traffic Forecast in accordance with Annex A.

2.4	The Parties shall agree in advance all necessary technical requirements, including Call set-up and cleardown sequences, for the conveyance of Calls pursuant to this Schedule.

2.5	The Operator shall convey Calls pursuant to this Schedule during those periods of time and at the same standard and quality of service as the Operator conveys similar Calls.

2.6	Each Party shall correct faults which occur in its System which affect the conveyance of Calls pursuant to this Schedule in accordance with such Party’s normal engineering practices. For the avoidance of doubt, neither Party warrants that its System is, or will be, free from faults.

2.7	If there are abnormally high volumes of Calls pursuant to this Schedule that the Operator System cannot convey, BT may apply network management controls in the BT System and/or the Operator may apply network management controls in the Operator System.

2.8	Indirect Access Calls, Operator 09 NGCS Calls, Operator IP Internet Calls, and International Calls are not conveyed pursuant to this Schedule.

3.	Routing

3.1	The conveyance of Operator Groomed IP Network Calls and Operator Groomed Non-Geographic Calls shall be in accordance with the routing principles specified in Annex A.

3.2	Operator Groomed IP Network Calls handed over to the Operator by BT shall be handed over at Operator Groomed IP Network Gateways as agreed in writing by the Parties prior to commencement of service.

3.3	BT has no obligation to convey Calls pursuant to paragraph 2.3 to the extent that there is insufficient Capacity to the Operator Groomed IP Network Gateway.

4.	Charging

4.1	For the conveyance of each Operator Groomed IP Network Call by the Operator, BT shall pay the Operator or the Operator shall pay BT as appropriate a charge calculated in accordance with the rate for such a Call specified from time to time in the Carrier Price List.

4.2	For the conveyance of each Operator Groomed Non-Geographic Call by the Operator, the Operator shall pay to BT, or BT shall pay to the Operator, as the case may be, a charge in accordance with the appropriate NGCS Service category for such a Call at the rate specified from time to time in the Carrier Price List.

4.3	If the Operator subsequently requires additional Data Management Amendments to add or remove a prefix in respect of Operator Groomed IP Network Calls or Operator Groomed Non-Geographic Calls beyond those established as part of the original service establishment work, the Operator shall pay to BT charges in accordance with the rates as specified from time to time in the Carrier Price List.

4.4	If an Operator Groomed IP Network Call or an Operator Groomed Non-Geographic Call to an Operator Groomed IP Network Service Provider or an Operator 080 Free Phone Service Provider originates from a Calling Party from a BT Public Pay Telephone ( as defined in the Definitions section of the General Conditions ), the Operator shall pay to BT in respect of such a Call in addition to the charge at paragraph 4.2 Payphone Access Levy at the rate specified from time to time in the Carrier Price List.
5.	Commencement

5.1	The Operator shall convey Operator Groomed IP Network Calls and Operator Groomed Non-Geographic Calls pursuant to this Schedule handed over from the BT System commencing on a date to be agreed in writing by the Parties.